Hybrid Lead: US Lottery Market Research & Insights

Brightstar Lottery

Providence (RI)

Hybrid

USD 75,000 - 165,000

Full time

3 days ago

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Benefits offered by this job

401(k) plan

Health, dental, and vision insurance

Paid time off

Tuition reimbursement

Wellness programs

Identity theft insurance

Job summary

Brightstar Lottery seeks an experienced Market Research & Insights Lead to manage diverse research initiatives across Product, Game Content, Marketing, Operations, Sales, and Lottery Customer teams. Hybrid role; candidate must live within commutable distance to Providence, RI.

Reporting to the U.S. Market Insights Director, you will translate complex data into practical insights, partner with research suppliers and customers, and drive business growth through informed decision‑making.

Qualifications

Bachelor's degree in Marketing, Market Research, Business, Communications, Statistics, Social Sciences, or a related discipline.
10–15 years of progressive experience in market research, consumer insights, customer insights, analytics, lottery research, or a related field.
Demonstrated experience independently designing and executing quantitative and qualitative research programs from study design through analysis, reporting, and recommendation development.
Strong knowledge of market research methodologies, sampling approaches, survey design, analytical techniques, and industry best practices.
Proven ability to translate complex data and research findings into clear, actionable business insights and recommendations.
Experience synthesizing insights across multiple sources, including primary research, secondary research, syndicated data, and operational data.
Strong presentation and storytelling skills, including experience presenting research findings and recommendations to business leaders and external customers.
Demonstrated project management skills with the ability to successfully manage multiple concurrent initiatives, priorities, timelines, and budgets.
Experience selecting and managing external research suppliers and partners.
Strong stakeholder management, communication, and relationship‑building capabilities.
Ability to balance strategic thinking with hands‑on research execution and attention to detail.
Ability to collaborate effectively across functions, geographies, and cultures.

Responsibilities

Lead quantitative and qualitative market research projects from initial scoping and research design through analysis, reporting, and presentation of findings.
Partner with Product, Game Content, Marketing, Sales, Operations, proposal teams, and other stakeholders to translate business challenges into clear research objectives and actionable insight plans.
Design research objectives, hypotheses, questionnaires, discussion guides, sampling approaches, and analytical frameworks aligned with business needs and research best practices.
Analyze and synthesize primary, secondary, syndicated, and operational data to identify meaningful trends, opportunities, and recommendations.
Develop clear, compelling narratives that connect research findings to strategic business outcomes and enable informed decision‑making.
Manage multiple concurrent research initiatives while balancing methodological rigor, speed, budget, timelines, and stakeholder expectations.
Monitor lottery, gaming, consumer, and related market trends to maintain a current perspective on player behavior, category dynamics, competitive positioning, and customer priorities.
Execute agile and rapid-response research, including surveys, concept testing, communications testing, product evaluation, workshops, and conference‑related research.