Insight Researcher - Hybrid, Data-Driven Player Insights

Openkrill; United States; Híbrido; USD 80 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Flexible vacation

Hybrid/remote work environment

Global brand

Resumo da oferta

Hard Rock Digital is seeking an Insight Researcher to join the Consumer Insights team. You will design and run qualitative and quantitative research across in-house and agency models, partnering with Marketing, Brand, Product and BI to inform brand, product, and promotional decisions across the North American sportsbook and casino.

This hands-on role requires rigorous research design, scripting, fieldwork, analysis and reporting, with strong project management and data interpretation skills.

Qualificações

• Four years of experience in consumer insights or market research, agency or client side.
• Hands-on experience with qualitative and quantitative research end-to-end.
• Experience scripting questionnaires and guides; familiarity with Qualtrics, SurveyMonkey or UserTesting.
• Strong analytical skills across customer, panel, behavioural and syndicated data; able to review analyses.
• Experience briefing and managing research agencies and RFQs; working across in-house, hybrid and agency projects.
• Clear communicator who translates findings into dashboards and senior-level deliverables.
• Collaborative, organized, and able to work in a fast-paced, remote environment with AI-assisted tools.

Responsabilidades

• Translate business questions into research plans and select methodologies.
• Draft RFQs and run agency-selection processes; manage vendor onboarding and contracts.
• Manage qualitative and quantitative ad hoc and tracking research end-to-end.
• Write and review briefs, questionnaires, analysis specs and discussion guides.
• Script and quality-check surveys in platforms such as Qualtrics, SurveyMonkey and UserTesting.
• Analyse data from customer, panel, behavioural and syndicated sources; interpret results.
• Review agency analyses and outputs; work with large datasets to identify patterns.
• Embrace AI-assisted tools responsibly with quality checks and data protection in mind.
• Translate findings into dashboards, reports and concise executive summaries for different audiences.

Conhecimentos

Qualitative research

Quantitative research

Survey scripting

Vendor management

Data analysis

Executive summaries

AI-assisted tools

Ethics & privacy

Ferramentas

Qualtrics

SurveyMonkey

UserTesting

Excel

Power BI

Tableau

SPSS

Q

Descrição da oferta de emprego

Hard Rock Digital is seeking an Insight Researcher to join the Consumer Insights team. You will design and run qualitative and quantitative research across in-house and agency models, partnering with Marketing, Brand, Product and BI to inform brand, product, and promotional decisions across the North American sportsbook and casino.

This hands-on role requires rigorous research design, scripting, fieldwork, analysis and reporting, with strong project management and data interpretation skills.