Hybrid Lead Account Manager & Customer Success

McKesson Corporation; Irving (TX); Hybrid; USD 80,000 - 133,000; Full time

Job summary

McKesson, a Fortune 10 healthcare company, seeks a Lead Account Manager in Irving, TX. This hybrid role requires 2 onsite days weekly with some remote work.

You will translate customer agreements into actions, lead critical programs, and collaborate with senior leaders to enhance the customer experience. You will manage relationships with strategic partners, drive data-driven discussions, and ensure adherence to commitments while promoting efficiency across departments.

Qualifications

• 4+ years in account management, sales, support, operations, or administration (pharmaceutical industry experience preferred).
• Degree or equivalent required for consideration.

Responsibilities

• Lead customer engagements and manage relationships with key partners.
• Organize and lead regular customer meetings; communicate updates and resolve issues.
• Monitor commitments and provide status reports on supply agreements, volume, mix, and rebates.
• Collaborate with sales and internal teams to fulfill commitments and drive satisfaction.
• Prepare quarterly and yearly business reviews with sales and marketing; ensure product/service deployment.

Skills

Customer-facing

Relationship building

Executive presence

Communication

Problem solving

Move at pace of possibility

Analytical thinking

MS Office

Education

Bachelor’s degree or equivalent

Tools

MS Office

Job description

McKesson, a Fortune 10 healthcare company, seeks a Lead Account Manager in Irving, TX. This hybrid role requires 2 onsite days weekly with some remote work.

You will translate customer agreements into actions, lead critical programs, and collaborate with senior leaders to enhance the customer experience. You will manage relationships with strategic partners, drive data-driven discussions, and ensure adherence to commitments while promoting efficiency across departments.