Hybrid Key Accounts Specialist – Electric Utilities

South Central Power Company; Lancaster (OH); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Workplace flexibility programs

Wellness program

Paid time off

Medical, dental and vision insurance

401k plan and pension

Education assistance

Job summary

South Central Power Company, located in Lancaster, Ohio, is seeking a Key Accounts Representative to manage and develop relationships with Key Accounts. Responsibilities include addressing issues, liaising on projects, and significant customer interaction. Qualifications include a bachelor's degree or relevant experience in customer service, with a focus on electric utilities. The position offers hybrid work arrangements and a comprehensive benefits package including medical and retirement plans.

Qualifications

• Bachelor's or associate degree with 1 year in customer relations, or 3 years of relevant experience.
• Must complete NRECA course: Managing Electric Cooperative’s Key Accounts.
• 5+ years in customer service with electric utility desired.

Responsibilities

• Build and maintain relationships with Key Accounts.
• Lead projects during new construction phases for prospective members.
• Conduct site visits to assist Key Account members.

Skills

Exceptional written and oral communication skills

Customer relations

Negotiating business deals

Building customer relationships

Education

Bachelor’s or associate degree

Tools

Electric distribution systems knowledge

Job description

South Central Power Company, located in Lancaster, Ohio, is seeking a Key Accounts Representative to manage and develop relationships with Key Accounts. Responsibilities include addressing issues, liaising on projects, and significant customer interaction. Qualifications include a bachelor's degree or relevant experience in customer service, with a focus on electric utilities. The position offers hybrid work arrangements and a comprehensive benefits package including medical and retirement plans.