Hybrid Junior Customer Service Associate - Growth Training

Piper Companies; North Carolina; Hybrid; USD 28,000 - 32,000; Full time

Job summary

Piper Companies is seeking a Junior Customer Service Associate for a leading financial services organization in Durham, NC. This hybrid opportunity requires three days per week onsite and offers hands-on training to develop communication, relationship-building, and customer support skills within a growing industry.

Ideal candidates hold a Bachelor's degree, have strong verbal and written communication, empathy, and professionalism, and are eager to build a long-term career.

Qualifications

• Bachelor's degree required; related degrees encouraged.
• Strong verbal and written communication skills.
• Empathy, active listening and professionalism.
• Interest in building a long-term professional career.

Responsibilities

• Assist clients by providing information and answering questions for a positive experience.
• Communicate professionally with clients via email, messenger, or phone.
• Maintain accurate client records in company systems.
• Collaborate with team to support client needs and follow up on inquiries.
• Participate in training programs and professional development to build industry knowledge.

Skills

Verbal communication

Written communication

Empathy

Active listening

Professionalism

Education

Bachelor's degree

Communications degree

Psychology degree

Job description

Piper Companies is seeking a Junior Customer Service Associate for a leading financial services organization in Durham, NC. This hybrid opportunity requires three days per week onsite and offers hands-on training to develop communication, relationship-building, and customer support skills within a growing industry.

Ideal candidates hold a Bachelor's degree, have strong verbal and written communication, empathy, and professionalism, and are eager to build a long-term career.