Hybrid IT Systems & Security Manager

School of Government Services; Chapel Hill (NC); Hybrid; USD 122,000 - 149,000; Full time

Benefits offered by this job

Benefits-eligible

Job summary

The University of North Carolina at Chapel Hill seeks a Network and Systems Services Manager to lead day-to-day infrastructure operations, oversee system and network administration, and drive security improvements across UNC System Office.

This active working manager role requires after-hours on-call support, occasional travel to data centers, and a hybrid work arrangement with in-person and remote elements at the Dillon Building in Raleigh, NC.

Qualifications

• Master's and 2-4 years' experience; or Bachelor’s and 3-5 years' experience; or equivalent.
• Prior supervisory experience.
• System administration experience with Microsoft server and Linux operating systems.
• Virtualization technologies knowledge (VMware) or equivalent.
• Experience managing and troubleshooting network infrastructure (routing, switching, VPN, DNS, DHCP).
• Knowledge of security, storage, disaster recovery, and ITIL basics.
• Familiarity with IT service management concepts and processes.

Responsibilities

• Operational support and maintenance of hardware, servers, and key processes.
• Performance tuning, hardware upgrades, and OS patching.
• Manage storage environments, backups, and disaster recovery planning.
• Provide Tier III support and incident management.
• Install and maintain security patches for Linux/Windows and container tech.
• Lead system and network administration efforts and on-call rotations.

Skills

System administration

Virtualization

Networking

ITIL

Leadership

Education

Master's degree

Bachelor's degree

Tools

VMware

Windows Server

Red Hat Linux

Puppet

Ansible

Nagios

Docker

Job description

The University of North Carolina at Chapel Hill seeks a Network and Systems Services Manager to lead day-to-day infrastructure operations, oversee system and network administration, and drive security improvements across UNC System Office.

This active working manager role requires after-hours on-call support, occasional travel to data centers, and a hybrid work arrangement with in-person and remote elements at the Dillon Building in Raleigh, NC.