Hybrid IT Systems Engineer - Intune & Azure

VIVA USA Inc; Atlanta (GA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

VIVA USA Inc. in Atlanta, GA seeks an experienced IT Endpoint Administrator to maintain and optimize endpoint and Mobile Architecture systems (Intune, Azure AD, Endpoint Configuration Manager). Hybrid work model; 2–3 days onsite.

You will implement packages, manage incidents, develop roadmaps, and mentor staff. Requires 3+ years in large IT environments and PowerShell scripting preferred. Responsibilities include training staff, documenting processes, and delivering KPI reports while ensuring

Qualifications

• Bachelor’s Degree in a related field and three years of progressively responsible, professional level analyst and systems experience in a largescale IT environment.
• Intune Endpoint Management and Azure Microsoft Entra ID, Azure Administration, and Active Directory experience required.
• PowerShell Scripting is preferred.

Responsibilities

• Build and deliver application packages for Intune Endpoint Manager.
• Manages and coordinates urgent and complicated support issues.
• Act as an escalation point for all requests and incidents regarding endpoint devices.
• Administration and management of mobile devices and laptops.
• Develop methodologies and escalation processes to ensure proper escalation and information flow within the organization.
• Administration of Azure and Azure Admin portal.
• Train, coach, and mentor support staff. Build, edit, publish, and document training material for support staff including how to video documentation.
• Interact with internal and external customers.
• Provide data and reporting of KPI’s and trends, weekly, monthly, and as needed.
• Maintain an effective and workable framework for managing and improving customer IT support in the organization.

Skills

Intune Endpoint Manager

Azure AD

Endpoint Configuration Manager

PowerShell scripting

Azure

Entra ID

Windows administration

Education

Bachelor’s Degree

Tools

ServiceNow

Azure Admin Portal

PowerShell

Job description

VIVA USA Inc. in Atlanta, GA seeks an experienced IT Endpoint Administrator to maintain and optimize endpoint and Mobile Architecture systems (Intune, Azure AD, Endpoint Configuration Manager). Hybrid work model; 2–3 days onsite.

You will implement packages, manage incidents, develop roadmaps, and mentor staff. Requires 3+ years in large IT environments and PowerShell scripting preferred. Responsibilities include training staff, documenting processes, and delivering KPI reports while ensuring