Hybrid Intune & Azure AD Admin – Endpoint Management Pro

Topsys IT; Atlanta (GA); Hybrid; USD 50,000 - 71,000; Full time

Job summary

Topsys IT seeks a DECAL System Engineer - Intune AD Admin in Atlanta, GA (Hybrid) to maintain and operate endpoint and mobile architecture systems including Intune, Azure AD, and Endpoint Configuration Manager. You will lead service delivery, drive improvements, and support end-user computing across a large organization.

Responsibilities include building Intune packages, supervising escalations, and mentoring staff while administering Azure and related portals.

Qualifications

• Bachelor’s Degree in a related field and three years of progressively responsible, professional level analyst and systems experience in a largescale Information Technology environment; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
• Intune Endpoint Management and Azure Microsoft Entra ID, Azure Administration, and Active Directory experience required.
• PowerShell scripting is preferred.

Responsibilities

• Build and deliver application packages for Intune Endpoint Manager.
• Manages and coordinates urgent and complicated support issues.
• Act as an escalation point for all requests and incidents regarding endpoint devices. Administration and management of mobile devices and laptops.
• Develop methodologies and escalation processes to ensure proper escalation and information flow within the organization.
• Provide data and reporting of KPI’s and trends, weekly, monthly, and as needed.
• Maintain an effective and workable framework for managing and improving customer IT support in the organization. Advise management on escalated incidents, identified trending patterns. Provide recommended solutions that may require additional client support or system enhancements.
• Administration of Azure and Azure Admin portal.
• Train, coach, and mentor support staff. Build, edit, publish, and document training material for support staff including how to video documentation. Interact with internal and external customers.

Skills

Intune Endpoint Management

Azure Entra ID

Azure Administration

Active Directory

PowerShell scripting

Education

Bachelor’s Degree in a related field

Tools

PowerShell

Job description

Topsys IT seeks a DECAL System Engineer - Intune AD Admin in Atlanta, GA (Hybrid) to maintain and operate endpoint and mobile architecture systems including Intune, Azure AD, and Endpoint Configuration Manager. You will lead service delivery, drive improvements, and support end-user computing across a large organization.

Responsibilities include building Intune packages, supervising escalations, and mentoring staff while administering Azure and related portals.