Hybrid System Engineer: Intune & Azure AD Admin

ARK Solutions, Inc.; Atlanta (GA); Híbrido; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

ARK Solutions, Inc. seeks a System Engineer - Intune AD Admin in Atlanta, GA to maintain and scale endpoint management across Windows, Mac, and mobile devices.

You will work with MS Intune, Azure AD, and Endpoint Configuration Manager to ensure reliability and security in a hybrid environment. The role requires hands-on administration, scripting in PowerShell, and a proactive approach to improving IT support and end-user experience.

Formación

• Bachelor’s Degree in a related field with 3 years IT experience.
• Intune Endpoint Management and Azure Microsoft Entra ID, Azure Administration, and Active Directory experience required.
• PowerShell scripting is preferred.

Responsabilidades

• Build and deliver application packages for Intune Endpoint Manager.
• Manages and coordinates urgent and complicated support issues.
• Act as an escalation point for all requests and incidents regarding endpoint devices.
• Develop methodologies and escalation processes to ensure proper escalation and information flow.
• Administration of Azure and Azure Admin portal.
• Train, coach, and mentor support staff; document training material.
• Provide data and reporting of KPI’s and trends, weekly, monthly, and as needed.
• Advise management on escalated incidents and propose system enhancements.

Conocimientos

Intune Endpoint Management

Azure Active Directory

PowerShell scripting

Endpoint Configuration Manager

Troubleshooting

Communication skills

Customer service

Mentoring staff

Documentation

Educación

Bachelor's Degree in related field

Herramientas

Azure Portal

ServiceNow

Descripción del empleo

ARK Solutions, Inc. seeks a System Engineer - Intune AD Admin in Atlanta, GA to maintain and scale endpoint management across Windows, Mac, and mobile devices.

You will work with MS Intune, Azure AD, and Endpoint Configuration Manager to ensure reliability and security in a hybrid environment. The role requires hands-on administration, scripting in PowerShell, and a proactive approach to improving IT support and end-user experience.