Hybrid IT Support Technician: Service Desk & Imaging

California Air Resources Board; California (MO); Hybrid; USD 59,000 - 105,000; Part time

Job summary

California Air Resources Board is seeking a Tech Support Technician to join its IT Operations and Support Branch. The role supports Riverside staff, handling service desk tickets, troubleshooting desktops, and ensuring reliable access to CARB's systems.

You will image and deploy workstations, maintain hardware/software inventories, and collaborate with SDSB and SOC to deliver secure, mission-critical applications.

Qualifications

• Experience with ServiceNow ticketing systems.
• Workstation deployment and installation.
• Software installation and license management.
• Image deployment/patch management.
• Experience with Microsoft Office 365 and PowerShell.
• Describe a project you are proud of and how long it took.

Responsibilities

• Support Riverside staff in daily tasks, respond to Service Desk tickets, analyze and troubleshoot problems.
• Assist with hardware/software upgrades, image desktops, and maintain inventory.
• Maintain and deploy CARB hardware and software, including printers and peripherals.

Skills

Technical support

Service desk

Hardware troubleshooting

Software installation

Tools

ServiceNow

Office 365

PowerShell

Job description

California Air Resources Board is seeking a Tech Support Technician to join its IT Operations and Support Branch. The role supports Riverside staff, handling service desk tickets, troubleshooting desktops, and ensuring reliable access to CARB's systems.

You will image and deploy workstations, maintain hardware/software inventories, and collaborate with SDSB and SOC to deliver secure, mission-critical applications.