Hybrid IT Support & Automation Lead

Hermeus; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Hermeus in Atlanta, GA is seeking a Senior IT Support Specialist to serve as the hands-on technical anchor for daily IT operations. You will resolve the toughest issues, mentor junior staff, and own endpoint management, identity, and security.

You will automate with PowerShell, replace one-off fixes with repeatable procedures, and partner with Cyber, Networking, and People teams as we scale. This on-site role offers two shifts, with a remote day after 60 days, plus occasional travel to other

Responsibilities

• Senior IT Support Specialist will be the hands-on technical anchor for daily IT operations and mentor junior staff.
• Own endpoint management, identity, and endpoint security, resolving issues no one else can.
• Automate manual processes with PowerShell and implement repeatable procedures as we scale.
• Partner with Cyber, Networking, and People teams on cross-functional projects.

Job description

Hermeus in Atlanta, GA is seeking a Senior IT Support Specialist to serve as the hands-on technical anchor for daily IT operations. You will resolve the toughest issues, mentor junior staff, and own endpoint management, identity, and security.

You will automate with PowerShell, replace one-off fixes with repeatable procedures, and partner with Cyber, Networking, and People teams as we scale. This on-site role offers two shifts, with a remote day after 60 days, plus occasional travel to other