Hybrid IT Specialist: Endpoints & 1st‑Line Support

MDT; Great Falls (MT); Hybrid; USD 45,000 - 55,000; Full time

Job summary

MDT is looking for an IT Specialist based in Great Falls, Montana. The role includes administering corporate endpoints, providing technical support, and ensuring compliance with security standards. This position offers a hybrid work arrangement with on-site requirements.

Ideal candidates will have at least a high school diploma, relevant technical certifications, and hands-on experience in IT environments. Strong customer service skills are required to effectively assist both employees and clients.

Qualifications

• Minimum 1 year of experience in technical support or systems administration.
• Understanding of IT applications and products.
• Hands-on experience in a multi-site IT environment.

Responsibilities

• Administer and secure all corporate endpoints and devices.
• Manage user and group objects in Active Directory.
• Perform Tier I troubleshooting for LAN/WAN infrastructure.
• Provide on-site support to resolve incidents as needed.

Skills

Technical Support

Windows OS

Networking Fundamentals

Active Directory

PowerShell

Customer Service Skills

Education

High School Diploma or Equivalent

CompTIA A+, Network+, or Security+

Associate’s Degree in IT or Related Field

Tools

SQL Databases

Microsoft365/Azure

Cisco & Fortinet

Job description

MDT is looking for an IT Specialist based in Great Falls, Montana. The role includes administering corporate endpoints, providing technical support, and ensuring compliance with security standards. This position offers a hybrid work arrangement with on-site requirements.

Ideal candidates will have at least a high school diploma, relevant technical certifications, and hands-on experience in IT environments. Strong customer service skills are required to effectively assist both employees and clients.