Hybrid IT Sales Operations Specialist

Arctiq; Charlotte (NC); Hybrid; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Arctiq is seeking a Sales Ops Specialist to join our hybrid Charlotte team. You will support Client Directors, manage quotes, and coordinate with vendors to keep sales operations running smoothly.

This role requires attention to detail, strong communication, and the ability to work across regions. Office time will be required based on regional activity, with 2–3 days onsite each week.

If you enjoy a fast-growing environment and are adept at CRM and quoting tools, apply to join Arctiq.

Qualifikationen

• 2–3 years of experience in a sales support role within IT.
• Experience in IT channel.
• University/College diploma/degree preferred.
• Strong organizational, verbal and written communication skills.
• Ability to work independently or in team environment while functioning well under pressure.
• Proficient in Word, Excel and PowerPoint.
• Experience in Hubspot, ConnectWise Sell and Netsuite is a definite asset.

Aufgaben

• Work closely with Client Directors to understand their customer projects and support in the day to day activities.
• Participation in client meetings and presentations may be required.
• Identify and submit opportunity registrations when applicable along with noting potential rebates provided by Vendor Management and Client Director and submitting claims as required.
• Build a strong and trustworthy relationship with Client Director and client.
• Understand the individual needs of Client Directors and their clients and how to effectively support the business.
• Source product from manufacturers and distributors, obtaining pricing, current lead times and availability.
• Prepare quotations and templates as required along with processing sales orders according to Arctiq guidelines and submitting for processing.
• Complete and renew all applicable sales certifications.
• Develop relationship with Manufacturers and relevant Distribution contacts.
• Help with coordinate and quote any logistics required for delivery.
• Responsible for initiating product returns within assigned territory and submitting to Finance for tracking and closure.
• Create various reports ensuring they are timely and relevant.
• Recommend opportunities for operational and process improvement within the Inside Sales role.
• Train and provide process guidance for new team members.
• Handle any special projects as assigned by management.

Kenntnisse

Detail oriented

Problem solving

Customer focused

Time management

Adaptability

Team player

Ownership

Ausbildung

University/College diploma

Tools

Hubspot

ConnectWise Sell

Netsuite

Jobbeschreibung

Arctiq is seeking a Sales Ops Specialist to join our hybrid Charlotte team. You will support Client Directors, manage quotes, and coordinate with vendors to keep sales operations running smoothly.

This role requires attention to detail, strong communication, and the ability to work across regions. Office time will be required based on regional activity, with 2–3 days onsite each week.

If you enjoy a fast-growing environment and are adept at CRM and quoting tools, apply to join Arctiq.