Hybrid IT Operations Intern - Data & Process Improvement

compeerfinancial; Lakeville (MN); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Compeer Financial is seeking an IT Operations Intern to support service-management, reporting, documentation, asset management, and process improvement. You will work under guidance with experienced professionals to develop practical experience enhancing technology services that empower colleagues across agriculture and rural communities.

The role focuses on end-user support, service delivery, data analysis, and continuous improvement while leveraging AI-enabled tools responsibly and maintaining

Qualifications

• Currently pursuing a Bachelor's or Master's degree in Information Technology, Management Information Systems, Business, Data Analytics, Computer Science, or a related field.
• Interest in IT service management, technology operations, customer experience, data analysis, business process improvement, or enterprise technology.
• Strong proficiency with Microsoft Office applications, particularly Excel, PowerPoint, Outlook, and Teams.
• Ability to analyze data, organize information, identify trends, and communicate findings clearly.
• Familiarity with ticketing systems.

Responsibilities

• Provide support for defined IT Operations tasks under guidance.
• Assist with collecting, validating, and organizing operational data for service reports and dashboards.
• Help maintain documentation, runbooks, and knowledge articles.
• Support IT asset-management and configuration-management activities.
• Track work items, milestones, and supporting evidence for audits or service commitments.
• Participate in incident, problem, change, and request-management processes.

Skills

Data analysis

IT service management interest

Organizational skills

Education

Bachelor's or Master's in IT/MIS/Data Analytics/CS

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Teams

Job description

Compeer Financial is seeking an IT Operations Intern to support service-management, reporting, documentation, asset management, and process improvement. You will work under guidance with experienced professionals to develop practical experience enhancing technology services that empower colleagues across agriculture and rural communities.

The role focuses on end-user support, service delivery, data analysis, and continuous improvement while leveraging AI-enabled tools responsibly and maintaining