Hybrid IT & Facilities Technician - On-Call

Washington County Hospital and Nursing Home

Chatom (AL)

On-site

USD 42,000 - 54,000

Full time

7 days ago
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Job summary

Washington County Hospital and Nursing Home is seeking a full-time IT/Maintenance Technician to handle ticket-driven computer and network issues, assist with EMR software, VPN access, and PC deployment. This role requires on-call every other weekend and reporting to the IT Director.

The position also includes a maintenance track handling plumbing, electrical, HVAC, and general facility upkeep, with occasional after-hours work.

Qualifications

  • Experience or education in the IT field is preferred.
  • Ability to explain technical concepts to non-technical users.
  • Knowledge of Microsoft Office/Windows 10 and 11/Windows Server is a plus.

Responsibilities

  • Complete work using tickets/work orders related to computer problems, domain account/access, peripherals, software applications and phone system issues.
  • Troubleshoot and correct problems in person or remotely.
  • Configure and install new or replacement computers, switches, and network printers.
  • Assist with desktop application installation, maintenance and troubleshooting EMR software, VPN access, MS Office, Windows, etc.
  • Install and deploy new PCs and notebooks, including data migration.
  • Take calls as required.
  • Maintain and improve the network.
  • Reports directly to the IT Director.
  • Assist IT Director.

Skills

Troubleshoot problems
Remote access support
Office software & Windows
Network switches & printers
Phone system support

Tools

MS Office
Windows 10/11
EMR software
VPN
Network switches
Printers
Remote desktop

Job description

Washington County Hospital and Nursing Home is seeking a full-time IT/Maintenance Technician to handle ticket-driven computer and network issues, assist with EMR software, VPN access, and PC deployment. This role requires on-call every other weekend and reporting to the IT Director.

The position also includes a maintenance track handling plumbing, electrical, HVAC, and general facility upkeep, with occasional after-hours work.

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