Hybrid IT Desktop Support Specialist

F5 Networks, Inc.; San Jose (CA); On-site; USD 75,000 - 113,000; Full time

Benefits offered by this job

Hybrid work environment

Mentorship and career growth

Professional development opportunities

Health and retirement benefits

Job summary

F5 Networks, Inc. seeks a Desktop Support Specialist as part of a return program after the Summer 2026 Internship. The role focuses on setup, deployment, and troubleshooting of Windows 11, macOS, and mobile devices, plus printers and conferencing gear in a hybrid San Jose environment.

You will gain hands-on experience with Intune, JAMF, Azure, and ServiceNow while delivering high-quality end-user support, collaborating with teammates, and growing in a supportive IT organization.

Qualifications

• Interest in IT support for Windows, macOS, and mobile devices.
• Willingness to learn Intune, JAMF, and Azure administration.
• Ability to document actions and follow ServiceNow workflows.

Responsibilities

• Assist with setting up Windows devices using Intune.
• Deploy macOS devices using JAMF and troubleshoot OS issues.
• Manage tickets in ServiceNow and track assets.
• Collaborate remotely and on-site to support end users.

Skills

Windows 11

macOS

Intune

JAMF

O365

SharePoint

Zoom

Azure

ServiceNow

Customer service

Technical support

Tools

ServiceNow

Azure

Intune

JAMF

Zoom

O365

SharePoint

Job description

F5 Networks, Inc. seeks a Desktop Support Specialist as part of a return program after the Summer 2026 Internship. The role focuses on setup, deployment, and troubleshooting of Windows 11, macOS, and mobile devices, plus printers and conferencing gear in a hybrid San Jose environment.

You will gain hands-on experience with Intune, JAMF, Azure, and ServiceNow while delivering high-quality end-user support, collaborating with teammates, and growing in a supportive IT organization.