Hybrid IT Coordinator: Desktop & Application Support Lead

American Coatings Association; Baltimore (MD); Hybrid; USD 56,000 - 70,000; Full time

Benefits offered by this job

401(k)

Vacation days

Medical insurance

Dental insurance

Life insurance

Job summary

A professional association in Washington, D.C. is seeking an Information Technology Coordinator to provide advanced technical support in a hybrid work environment. The ideal candidate has 5+ years of experience, excellent communication skills, and strong problem-solving abilities. Responsibilities include diagnosing and resolving issues, managing hardware/software, and supporting desktop applications. Competitive salary ranging from $56,000 to $70,000, with generous benefits.

Qualifications

• 5+ years relative experience without a degree.
• Experience in Technical and Application Support.
• Strong communication and interpersonal skills.

Responsibilities

• Perform hands-on fixes at the desktop level.
• Manage infrastructure hardware/software.
• Document and improve existing processes.

Skills

Advanced troubleshooting

Communication skills

Technical support

Project management

Problem-solving abilities

Education

3+ years experience with a BS/BA degree

Tools

Microsoft MCP

PC/Mac environment knowledge

Job description

A professional association in Washington, D.C. is seeking an Information Technology Coordinator to provide advanced technical support in a hybrid work environment. The ideal candidate has 5+ years of experience, excellent communication skills, and strong problem-solving abilities. Responsibilities include diagnosing and resolving issues, managing hardware/software, and supporting desktop applications. Competitive salary ranging from $56,000 to $70,000, with generous benefits.