Hybrid IT Business Analyst II - Requirements & App Support

Axiom Path, Inc.; Charlotte (NC); Presencial; USD 80 000 - 110 000; Tempo integral

Resumo da oferta

Axiom Path, Inc. is seeking an IT Business Analyst II to support requirements engineering and application support across multiple business applications in the Charlotte area.

You will translate business needs into clear user stories, acceptance criteria, and documentation, while collaborating with product owners, developers, and QA teams. Responsibilities include leading requirements gathering for small to mid-size initiatives, supporting UAT, managing backlogs, and providing Level 2 production

Qualificações

• Bachelor's degree in Business, Information Systems, Computer Science, or related discipline, or equivalent practical experience.
• Experience independently eliciting, analyzing, documenting, and validating business and functional requirements.
• Strong ability to translate stakeholder needs into actionable user stories, acceptance criteria, process documentation, and technical deliverables.
• Hands-on experience supporting business applications, investigating production issues, performing root cause analysis, and recommending corrective actions.
• Experience supporting Agile delivery practices, backlog refinement, requirements prioritization, and cross-functional development activities.
• Familiarity with UAT planning, test scenario creation, defect management, and solution validation.
• Working knowledge of business process analysis, application dependencies, and basic data analysis.
• Strong communication, facilitation, organizational, and problem-solving skills.

Responsabilidades

• Lead requirements gathering and analysis for small to moderately complex technology initiatives, translating business objectives into clear functional requirements, user stories, acceptance criteria, and supporting documentation.
• Facilitate stakeholder discussions to understand operational workflows, uncover process gaps, and identify opportunities for application enhancements.
• Partner with product owners and development teams to refine backlog items, establish scope, clarify requirements, and support delivery prioritization.
• Evaluate business rules, data relationships, and application dependencies to support solution design and process improvements.
• Provide Level 2 application support by investigating incidents, analyzing root causes, documenting findings, and recommending sustainable resolutions.
• Coordinate User Acceptance Testing (UAT) activities, including test scenario development, execution support, defect tracking, and validation of business requirements.
• Collaborate with technical and business teams to resolve application issues, minimize operational disruptions, and prevent recurring incidents.
• Maintain organized requirements documentation, process artifacts, and application knowledge to support development, testing, and production readiness.
• Independently manage competing priorities, communicate progress, and recommend practical solutions to business and technical challenges.

Conhecimentos

Requirements gathering

Stakeholder collaboration

UAT planning

Backlog refinement

Data analysis

Root cause analysis

Agile delivery

Communication skills

Problem solving

Formação académica

Bachelor's degree or equivalent

Ferramentas

Azure DevOps

Jira

SQL

Descrição da oferta de emprego

Axiom Path, Inc. is seeking an IT Business Analyst II to support requirements engineering and application support across multiple business applications in the Charlotte area.

You will translate business needs into clear user stories, acceptance criteria, and documentation, while collaborating with product owners, developers, and QA teams. Responsibilities include leading requirements gathering for small to mid-size initiatives, supporting UAT, managing backlogs, and providing Level 2 production