Hybrid IT Applications Support Technician (Monroe, WI)

Colony Brands Inc.; Monroe (WI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401K & company pension

Paid Time Off

Wellness Program

Product Discounts

Job summary

SC Data Center, Inc. in Monroe, WI, part of Colony Brands, seeks an Applications Support Technician to support third-party software powering warehouse, fulfillment, and logistics operations.

You will troubleshoot issues, support end users, and coordinate with operations, IT, and vendors to investigate incidents and implement improvements. The role emphasizes testing, upgrades, performance optimization, SQL querying, WMS experience, and the ability to work in a fast-paced, on-site environment

Qualifications

• Associate degree in CS, MIS or related field.
• 3+ years of related business experience.
• Strong SQL knowledge and data analysis skills.
• Experience with Warehouse Management Systems preferred.
• Team player with strong technical aptitude and willingness to learn.

Responsibilities

• Support third-party software applications powering warehouse and logistics operations.
• Troubleshoot issues, support end users, and coordinate with vendors.
• Investigate incidents and contribute to system improvements.
• Assist with testing, upgrades, and performance optimization.

Skills

SQL querying

Data analysis

Analytical thinking

Communication

Team player

WMS experience

Education

Associate degree in CS/MIS

Tools

WMS software

Job description

SC Data Center, Inc. in Monroe, WI, part of Colony Brands, seeks an Applications Support Technician to support third-party software powering warehouse, fulfillment, and logistics operations.

You will troubleshoot issues, support end users, and coordinate with operations, IT, and vendors to investigate incidents and implement improvements. The role emphasizes testing, upgrades, performance optimization, SQL querying, WMS experience, and the ability to work in a fast-paced, on-site environment