Hybrid Intake & Admissions Specialist

St. Gregory Recovery Center; Adair (IA); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Ivory Plains Recovery Center in Adair, Iowa, is seeking an Intake Coordinator to manage front-desk operations across hybrid onsite/remote work. You will triage calls, verify insurance, perform pre-registrations, and coordinate with treatment teams to facilitate admissions.

You will interview clients and families, assess intake eligibility, document activities in the CRM, and maintain strong referral relationships.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s Degree in social work, psychology, counseling, or related field preferred.
• 1+ years of healthcare admissions experience preferred.
• Strong communication and assessment skills; experience with external review organizations is a plus.
• Knowledge of community resources.

Responsibilities

• Conducts pre-admission assessments.
• Interviews clients and families to assure intake criteria are met.
• Collaborates with referral sources for client support and business development.
• Maintains daily documentation in the admissions CRM.
• Verifies insurance eligibility and coordinates with payors.
• Schedules admissions and arranges transportation when needed.
• Maintains waiting lists and follows up with candidates.
• Provides admin support to the admissions department.

Skills

Interpersonal skills

Communication skills

Telephone etiquette

Education

High School Diploma or equivalent

Bachelor’s Degree in social work or related field

Job description

Ivory Plains Recovery Center in Adair, Iowa, is seeking an Intake Coordinator to manage front-desk operations across hybrid onsite/remote work. You will triage calls, verify insurance, perform pre-registrations, and coordinate with treatment teams to facilitate admissions.

You will interview clients and families, assess intake eligibility, document activities in the CRM, and maintain strong referral relationships.