Hybrid Insurance Service Specialist I (Auto) – Benefits

Virginia Farm Bureau Family of Companies; Virginia (MN); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) contribution

Paid training

Continuing education reimbursement

Generous PTO

Job summary

A leading insurance provider is seeking a dependable Insurance Service Specialist I to handle inbound and outbound calls, process policy requests, and respond to inquiries. The ideal candidate will excel in data entry and possess exceptional communication skills. This full-time position offers a hybrid work schedule after training and a robust benefits package including medical insurance and a generous 401(k).

Qualifications

• Minimum 1 year of experience in data processing or similar roles.
• Experience in a phone customer service position preferred.
• Ability to obtain P & C license within 3 months of hire.

Responsibilities

• Respond to telephone inquiries with high customer service standards.
• Enter premium transactions into the computer system.
• Communicate with agents and policyholders for necessary information.

Skills

Customer service skills

Oral communication

Written communication

Data entry skills

Math skills

Problem-solving skills

Organizational skills

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office suite

Job description

A leading insurance provider is seeking a dependable Insurance Service Specialist I to handle inbound and outbound calls, process policy requests, and respond to inquiries. The ideal candidate will excel in data entry and possess exceptional communication skills. This full-time position offers a hybrid work schedule after training and a robust benefits package including medical insurance and a generous 401(k).