Hybrid Insurance Operations Specialist - Durham

ZP Group; Durham (NC); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k match

Paid time off

Job summary

Piper Companies in Durham, NC is seeking an Operations Associate with strong customer service and organizational skills. This hybrid role requires presence on Tuesday, Wednesday, and Thursday.

You will handle insurance policies and annuity contracts, maintain client records, and prepare reports to support operations. The ideal candidate has a Bachelor's degree, excellent organizational abilities, and proficiency in Microsoft Office.

Qualifications

• Bachelor's degree required.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office Suite.
• Strong analytical and problem-solving abilities.

Responsibilities

• Provide exceptional customer service to clients and stakeholders.
• Process and manage insurance policies and annuity contracts.
• Ensure accuracy and completeness of documentation.
• Assist with policy renewals, endorsements, and cancellations.
• Maintain and update client records in the database.
• Prepare reports and analyze data to support operational decisions.

Skills

Customer service

Organization

Time management

Communication

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Piper Companies in Durham, NC is seeking an Operations Associate with strong customer service and organizational skills. This hybrid role requires presence on Tuesday, Wednesday, and Thursday.

You will handle insurance policies and annuity contracts, maintain client records, and prepare reports to support operations. The ideal candidate has a Bachelor's degree, excellent organizational abilities, and proficiency in Microsoft Office.