Hybrid Inside Sales Rep — Cyber Resilience, Growth & Equity

Immersive; Boston (MA); Hybrid; USD 63,000 - 79,000; Full time

Benefits offered by this job

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Health insurance

401K match

Job summary

Immersive, based in Boston, MA, is seeking an Inside Sales Representative to drive the full customer lifecycle from inbound lead follow-up to renewal and expansion. The role blends Sales Development, Customer Success, and Account Management in a hybrid setup.

You will qualify leads, conduct discovery conversations, coordinate trials and demos with Solution Consultants, and manage a growing book of accounts. Expect coaching, learning, and clear performance feedback to accelerate progression.

Qualifications

• 1-3 years of commercial experience across Sales Development, Customer Success Management or Account Management.
• Curiosity about cybersecurity and willingness to learn.
• Disciplined, data-driven, coachable and results-driven.

Responsibilities

• Qualify inbound leads and build a pipeline across commercial accounts.
• Conduct discovery conversations to map customer pain to Immersive solutions.
• Coordinate with Solution Consultants to spin up trials and demos for customers.
• Manage a book of accounts with multiple pipelines, ensuring momentum and quality.
• Own renewals and capture expansion opportunities with existing customers.
• Maintain CRM data, monitor book health, and flag risk early.

Skills

CRM usage

Prospecting

Discovery calls

Tools

CRM software

Job description

Immersive, based in Boston, MA, is seeking an Inside Sales Representative to drive the full customer lifecycle from inbound lead follow-up to renewal and expansion. The role blends Sales Development, Customer Success, and Account Management in a hybrid setup.

You will qualify leads, conduct discovery conversations, coordinate trials and demos with Solution Consultants, and manage a growing book of accounts. Expect coaching, learning, and clear performance feedback to accelerate progression.