Hybrid Inside Sales Rep — Austin, TX (SaaS)

ShipStation Global; Austin (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flex Time Off

Paid holidays

401k matching

Merit reviews

Office in Austin

Job summary

Auctane, the parent of ShipStation, is seeking an Inside Sales Representative in Austin, TX. You will drive user adoption, demonstrate ShipStation value, and guide trials to subscribers. The role is hybrid (3 days in office) and involves collaborating with Sales, Marketing, and Support to grow customer lifecycles.

You will engage merchants daily, articulate product advantages, and help scale adoption through demonstrations and tailored outreach. Strong SaaS sales experience is ideal.

Qualifications

• Bachelor’s degree in Business or related field a plus.
• 1–2 years SaaS inside sales experience.
• Track record of over-achieving sales goals.
• Tenacity to make high volumes of calls to warm leads.
• Excellent telephone and personal demeanor.
• Strong teamwork and collaboration.
• Effective listening and presentation skills.
• Strong organizational, written, and oral communication skills.
• Ability to describe products and match advantages to customer needs.

Responsibilities

• Assess needs and interests of new trial merchants to determine fit for ShipStation.
• Work to close deals by overcoming objections and persuading customers to become long-term customers.
• Understand product features to articulate benefits and selling points.
• Maintain relationships during trial and upsell features.
• Collaborate with marketing, support, and product to stay competitive.
• Keep detailed records of sales activities and provide reports.
• Be proficient with CRM and sales automation tools.

Skills

SaaS sales

Inside sales

High call volume

Communication skills

Team collaboration

Presentation skills

Education

Bachelor's degree in Business

Related field

Tools

Salesforce

Salesloft

Job description

Auctane, the parent of ShipStation, is seeking an Inside Sales Representative in Austin, TX. You will drive user adoption, demonstrate ShipStation value, and guide trials to subscribers. The role is hybrid (3 days in office) and involves collaborating with Sales, Marketing, and Support to grow customer lifecycles.

You will engage merchants daily, articulate product advantages, and help scale adoption through demonstrations and tailored outreach. Strong SaaS sales experience is ideal.