Hybrid Inside Sales: Industrial Parts & Accounts

TVH; Grayslake (IL); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid work schedule

Professional development opportunities

401(k) with company matching

On-site health clinic

On-site preschool

Restaurant on-site

Job summary

TVH is seeking an Inside Sales Representative to build and maintain strong customer relationships and identify new sales opportunities in Grayslake, IL or Olathe, KS. You will handle inbound and outbound calls, qualify leads, and support corporate accounts to meet sales targets.

You will use ERP and CRM systems, process credit card transactions, and collaborate with cross-functional teams in a hybrid work environment.

Qualifications

• 3 years of work experience in a Customer Support or inside sales role.
• Understanding of material handling and industrial parts industry.
• Experience with inside sales techniques including cold calling and qualification.
• Ability to handle credit card processing.
• Proficiency with ERP and CRM systems.

Responsibilities

• Grow and maintain customers including inbound/outbound calls and meet daily outbound goals.
• Identify customer needs and present appropriate products and services.
• Build and foster relationships to support sales objectives.
• Navigate ERP/CRM to check price/availability and enter feedback.
• Notify customers of backorders and provide delivery dates.
• Collect claims information and enter into sales systems.

Skills

Customer relationship

Sales knowledge

Cold calling

Credit card processing

Tools

ERP

CRM

Job description

TVH is seeking an Inside Sales Representative to build and maintain strong customer relationships and identify new sales opportunities in Grayslake, IL or Olathe, KS. You will handle inbound and outbound calls, qualify leads, and support corporate accounts to meet sales targets.

You will use ERP and CRM systems, process credit card transactions, and collaborate with cross-functional teams in a hybrid work environment.