Hybrid Inside Sales & Customer Support Specialist

Alfa Laval; Warminster Township (Bucks County); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Healthcare, dental and vision plans

401(k)

Paid holidays

Paid time off

Job summary

Alfa Laval in the United States seeks an Inside Sales & Customer Support Specialist in a hybrid on-site role. You will drive sales and provide outstanding customer support for the Water Industry, building strong relationships and meeting monthly targets.

This role is based in Richmond, VA; Greenwood, IN; or Houston, TX and requires 2+ years in inside sales or customer service, CRM proficiency, and excellent communication.

Qualifications

• 2+ years in inside sales or customer service
• Proven track record of meeting/exceeding sales targets
• Proficient with CRM tools (Salesforce, HubSpot) and MS Office
• Strong communication and relationship-building abilities

Responsibilities

• Identify and qualify leads via calls, emails, and inquiries
• Maintain CRM with accurate lead and customer data
• Proactively contact prospective customers to promote products/services
• Develop tailored sales pitches and proposals to meet customer needs
• Track and manage sales pipeline toward monthly/quarterly goals
• Educate customers on offerings and solutions

Skills

Inside sales

Customer service

CRM tools

Sales targets

Interpersonal skills

Communication skills

Organizational skills

Problem-solving

Adaptability

Education

Bachelor's degree or equivalent

Tools

Salesforce

HubSpot

Microsoft Office

Job description

Alfa Laval in the United States seeks an Inside Sales & Customer Support Specialist in a hybrid on-site role. You will drive sales and provide outstanding customer support for the Water Industry, building strong relationships and meeting monthly targets.

This role is based in Richmond, VA; Greenwood, IN; or Houston, TX and requires 2+ years in inside sales or customer service, CRM proficiency, and excellent communication.