Hybrid Income Maintenance Caseworker

Commonwealth of Pennsylvania; Thorndale (PA); Hybrid; USD 53,000 - 81,000; Full time

Benefits offered by this job

Free parking!

Job summary

Commonwealth of Pennsylvania seeks Income Maintenance Caseworkers for the Chester County Assistance Office. You will review applications, assess eligibility, and guide individuals through programs. Strong communication and organization help ensure a respectful, supportive environment.

Work focuses on eligibility for financial assistance, Medicaid, SNAP, and more. Some telework may be available; duties include interviews, data entry, and timely case processing within a 37.5-hour week.

Qualifications

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• A bachelor's degree, or any equivalent combination of experience and training.

Responsibilities

• Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers
• Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances
• Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions
• Data Entry: Enter information into automated systems and perform manual calculations for case processing
• Case Documentation: Write clear and thorough case comments to record changes and document decisions
• Deadline Management: Complete all assigned work within required timeframes and established procedures

Skills

Interviewing

Data interpretation

Education

Bachelor's degree

Job description

Commonwealth of Pennsylvania seeks Income Maintenance Caseworkers for the Chester County Assistance Office. You will review applications, assess eligibility, and guide individuals through programs. Strong communication and organization help ensure a respectful, supportive environment.

Work focuses on eligibility for financial assistance, Medicaid, SNAP, and more. Some telework may be available; duties include interviews, data entry, and timely case processing within a 37.5-hour week.