Hybrid Implementation Project Manager II - Onboarding Lead

ADP; Louisville (KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

ADP is seeking an Implementation Project Manager II in Louisville for a hybrid role balancing in-office collaboration and remote work. You will lead planning, coordination, and execution of client onboarding projects to achieve goals on time and within budget.

The role requires a Bachelor's in Business Administration and at least three years of PM experience, with strong organizational and client-facing skills to drive successful implementations.

Qualifications

• Bachelor's degree in Business Administration.
• At least three years of project management experience.
• Experience coordinating onboarding and client implementations.
• Strong communication and stakeholder management skills.

Responsibilities

• Manage all aspects of client onboarding, including initiation, planning, execution, monitoring, control and closure.
• Create project plans, including deliverables, activities, timeliness and budgets and present to clients, advisors to review rollout.
• Direct day-to-day activities working with clients and sales to onboard new clients.
• Ensure milestones are successfully met through oversight of all implementation milestones.
• Work collaboratively with other departments impacting project.
• Lead communication with stakeholders such as clients, sales, advisors and team members through completion of the project.
• Provide scheduled and on-demand status reports and updates.
• Direct project timeliness.
• Assess, manage, resolve and escalate risks and issues.
• Tailor processes to meet the needs of individual clients.
• Manage a large book of clients in various stages of the implementation process.

Skills

Project management

Client onboarding

Stakeholder communication

Microsoft Office

Microsoft Project

Visio

Education

Bachelor's degree in Business Administration

Tools

Microsoft Project

Visio

Job description

ADP is seeking an Implementation Project Manager II in Louisville for a hybrid role balancing in-office collaboration and remote work. You will lead planning, coordination, and execution of client onboarding projects to achieve goals on time and within budget.

The role requires a Bachelor's in Business Administration and at least three years of PM experience, with strong organizational and client-facing skills to drive successful implementations.