Implementation Consultant II: Elevate Client Onboarding

ADP, Inc.; Miami (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

ADP, Inc. is seeking an Implementation Consultant II to drive successful product implementations and onboarding for our clients. You will leverage our training programs and service guidelines to deliver tailored ADP solutions that meet client needs.

The role emphasizes analysis of client systems, collaboration with sales and customer service, and building long-term trusted relationships while maintaining high ethical standards.

Qualifications

• At least 3 years of experience in a client service environment.
• At least 1 year of business consulting experience.
• Bachelor's degree or equivalent in education and experience.

Responsibilities

• Consult with clients to deliver a comprehensive ADP solution.
• Guide and drive the client towards the best solution for their business needs.
• Analyze existing systems, interface requirements, business processes.
• Partner with clients to understand their business and related needs.
• Incorporate new processes, tools and approaches when recommending an ADP solution.
• Utilize broad knowledge to recommend solutions to the client when appropriate.
• Understand client business issues and concerns and recommend and implement appropriate solution.
• Build long term relationship and trust.
• Interact/collaborate with ADP associates in sales and customer service.
• Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise.

Skills

Client service

Business consulting

Communication skills

Time management

Microsoft Office

Education

Bachelor's degree or equivalent in education and experience

Tools

Microsoft Office

Job description

ADP, Inc. is seeking an Implementation Consultant II to drive successful product implementations and onboarding for our clients. You will leverage our training programs and service guidelines to deliver tailored ADP solutions that meet client needs.

The role emphasizes analysis of client systems, collaboration with sales and customer service, and building long-term trusted relationships while maintaining high ethical standards.