Implementation Project Manager II

ADP; Louisville (KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

ADP is seeking an Implementation Project Manager II in Louisville for a hybrid role balancing in-office collaboration and remote work. You will lead planning, coordination, and execution of client onboarding projects to achieve goals on time and within budget.

The role requires a Bachelor's in Business Administration and at least three years of PM experience, with strong organizational and client-facing skills to drive successful implementations.

Qualifications

• Bachelor's degree in Business Administration.
• At least three years of project management experience.
• Experience coordinating onboarding and client implementations.
• Strong communication and stakeholder management skills.

Responsibilities

• Manage all aspects of client onboarding, including initiation, planning, execution, monitoring, control and closure.
• Create project plans, including deliverables, activities, timeliness and budgets and present to clients, advisors to review rollout.
• Direct day-to-day activities working with clients and sales to onboard new clients.
• Ensure milestones are successfully met through oversight of all implementation milestones.
• Work collaboratively with other departments impacting project.
• Lead communication with stakeholders such as clients, sales, advisors and team members through completion of the project.
• Provide scheduled and on-demand status reports and updates.
• Direct project timeliness.
• Assess, manage, resolve and escalate risks and issues.
• Tailor processes to meet the needs of individual clients.
• Manage a large book of clients in various stages of the implementation process.

Skills

Project management

Client onboarding

Stakeholder communication

Microsoft Office

Microsoft Project

Visio

Education

Bachelor's degree in Business Administration

Tools

Microsoft Project

Visio

Job description

ADP is hiring an Implementation Project Manager II.

This position is hybrid, working 3 days in the Louisville office and 2 days from home each week.

Unlock Your Career Potential: Project Management at ADP.

It's the machine that propels us forward with commitment and excellence. You are savvy about our business environment and know how to adeptly manage people and processes. You have the leadership and analytical skills to ensure projects reach the finish line -- on time, within scope and within budget. We give you the tools to succeed, with continuous opportunities to train and advance.

In this position, you'll be responsible for the successful planning, coordination, and implementation of projects to ensure business goals and objectives are accomplished within designated timeframes and budgets.

Responsibilities

• Manage all aspects of client onboarding, including initiation, planning, execution, monitoring, control and closure
• Create project plans, including deliverables, activities, timeliness and budgets and present to clients, advisors to review rollout
• Direct day-to-day activities working with clients and sales to onboard new clients
• Ensure milestones are successfully met through oversight of all implementation milestones
• Work collaboratively with other departments impacting project.
• Lead communication with stakeholders such as clients, sales, advisors and team members through completion of the project
• Provide scheduled and on-demand status reports and updates
• Direct project timeliness
• Assess, manage, resolve and escalat(e) (if necessary) risks and issues
• Tailor processes to meet the needs of individual clients
• Manage a large book of clients in various stages of the implementation process

QUALIFICATIONS REQUIRED:

• Bachelor's degree in Business Administration
• At least three years of project management experience

PREFERRED QUALIFICATIONS:

Preference will be given to candidates who have the following:

• Direct experience working with clients
• Knowledge of functional area and related company products
• Excellent organizational, planning and time management skills for handling multiple and conflicting activities
• Excellent negotiation, communication, presentation and facilitation skills
• Expertise with Microsoft Office, Microsoft Project and Visio
• Commitment to being accountable for results
• Capacity for building relationships both internally and externally
• Strong focus on client service
• Ability to think independently and make decisions
• Strong interpersonal skills
• Collaborative approach to work
• Capacity to effectively manage a team

A little about ADP:

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.