Hybrid HR Specialist in Miami — Admin & Onboarding

PRO-PLAY GAMES LLC; Sunset Corners (FL); Hybrid; USD 33,000 - 37,000; Full time

Job summary

Pro-Play Games is seeking a Human Resources Representative for a hybrid role based in Miami, FL. You will support HR operations, onboarding, offboarding, and employee records across storefronts and events, working closely with the HR & Operations Manager to ensure timely, accurate processes.

Two onsite days per week and three remote days are required. The ideal candidate has a bachelor's degree in HR or related field and at least two years of HR experience, with strong communication and

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Organizational Management, or a related field, or an equivalent combination of education and HR experience.
• Minimum of two years of professional HR experience supporting multiple areas of the employee lifecycle.
• Hands-on experience with onboarding, offboarding, employee documentation, HR support requests, and confidential recordkeeping.
• Working knowledge of employment practices, workplace policies, and HR compliance requirements.
• Experience supporting employees and managers by answering routine HR questions and escalating sensitive or complex matters appropriately.
• Ability to manage competing priorities, meet established deadlines, and follow through on open HR matters with limited supervision.
• Strong written and verbal communication skills with professionalism, discretion, and attention to detail.
• Proficiency with Microsoft Office or Google Workspace and experience working within an HRIS or similar employee-management system.
• Ability to work a hybrid schedule consisting of two onsite days per week at our Miami location and three remote days per week.
• Ability to provide documentation verifying the education, certifications, and professional experience represented in the application or résumé.

Responsibilities

• Coordinate day-to-day HR priorities in partnership with the HR & Operations Manager.
• Monitor HR support requests and assist with maintaining established response timelines.
• Coordinate onboarding and offboarding processes and ensure required steps are completed accurately and on time.
• Review HR documentation for accuracy and completeness.
• Maintain confidential employee records and documentation.
• Support compliance with company policies, procedures, and applicable employment requirements.
• Escalate sensitive, complex, or higher-risk matters to the HR & Operations Manager when appropriate.
• Provide day-to-day guidance and support to the Human Resources Associate.
• Assist with training and onboarding new HR team members.
• Review administrative work and documentation when appropriate.
• Help establish clear priorities and follow-up expectations within the department.
• Identify opportunities to improve department organization and efficiency.
• Assist with the development and maintenance of HR SOPs, guides, templates, and training materials.
• Serve as a resource for employees regarding routine HR questions, policies, procedures, and processes.
• Support managers with coaching documentation, corrective-action processes, and other employee-related documentation.
• Assist with employee relations matters, including information gathering, documentation, and follow-up under the direction of the HR & Operations Manager.
• Coordinate payroll corrections, timecard investigations, and related employee inquiries.
• Support benefits administration and employee communications.
• Recognize matters requiring additional review and elevate appropriately.
• Support the recruitment process from candidate review through onboarding.
• Coordinate interview scheduling and candidate communications.
• Participate in candidate pre-screens and interviews as assigned.
• Provide input during the candidate selection process.
• Monitor hiring pipelines and follow up on outstanding recruiting actions.
• Coordinate onboarding readiness with hiring managers.
• Ensure new-hire documentation and system requirements are completed within established timelines.
• Work within HR and operational systems including ADP Workforce Now, Monday.com, Slack, and Google Workspace.
• Perform routine HR audits and identify missing or inconsistent documentation.
• Monitor HR deadlines and required follow-ups.
• Assist with department reporting and tracking.
• Maintain organized and accurate HR records across approved company systems.
• Identify recurring issues, administrative bottlenecks, and opportunities for improvement.
• Recommend improvements to HR processes and employee experiences.
• Assist with developing new workflows, forms, templates, and documentation.
• Participate in department projects and implementation of new HR initiatives.
• Help ensure established HR processes remain practical, consistent, and scalable as the organization grows.

Skills

HR experience

Communication

Prioritization

Education

Bachelor's degree in HR/related field

Tools

ADP Workforce Now

Monday.com

Slack

Google Workspace

Job description

Pro-Play Games is seeking a Human Resources Representative for a hybrid role based in Miami, FL. You will support HR operations, onboarding, offboarding, and employee records across storefronts and events, working closely with the HR & Operations Manager to ensure timely, accurate processes.

Two onsite days per week and three remote days are required. The ideal candidate has a bachelor's degree in HR or related field and at least two years of HR experience, with strong communication and