Hybrid HR Helpdesk Specialist — AskHR

BlackBerry Inc.

MacGregor Park (NC)

Hybrid

USD 52,000 - 78,000

Full time

9 days ago
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Benefits offered by this job

Health plan
Life insurance
Disability coverage
401k

Job summary

ABB in Cary, NC is seeking a driven HR professional to perform daily HR transactions across service lines or countries in a hybrid work model. You will deliver high-quality service, manage inquiries, and support global standards while ensuring local compliance.

The role emphasizes end-to-end HR processes, collaboration across functions, and continuous improvement within a SOX/compliance framework.

Qualifications

  • Bachelor's degree is preferred but not required.
  • 3+ years of HR experience.
  • Experience handling the daily HR workload.
  • Excellent customer service skills.
  • Strong verbal and written communication.
  • Authorized to work in the US.

Responsibilities

  • Execute and deliver HR services per processes, KPIs and quality targets.
  • Handle HR inquiries via AskHR tickets and phone.
  • Provide operations expertise across countries and functions.
  • Identify deficiencies and recommend process improvements.
  • Perform 4-eye checks, SOX, data protection and compliance tasks.

Skills

Customer service
Escalation management
Verbal & written communication
HR operations
SOX compliance awareness
Data privacy/compliance

Education

Bachelor's degree (preferred)

Job description

ABB in Cary, NC is seeking a driven HR professional to perform daily HR transactions across service lines or countries in a hybrid work model. You will deliver high-quality service, manage inquiries, and support global standards while ensuring local compliance.

The role emphasizes end-to-end HR processes, collaboration across functions, and continuous improvement within a SOX/compliance framework.

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