Hybrid HR & Benefits Coordinator — Impact & Compliance

Singer Equipment Company, Inc; Bellmawr (NJ); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Paid holidays

Disability insurance

Group life insurance

Flexible spending

Job summary

Singer Equipment Company, Inc., Bellmawr, NJ, is seeking an HR & Benefits Coordinator to manage daily benefits administration and HR operations. You will act as a primary benefits contact, maintain records, and support payroll, IT, and vendors while ensuring open enrollment and compliance across ACA, HIPAA, ERISA, and FMLA requirements.

The role includes receptionist duties, multi-state support, and collaboration with the HR team to implement policy updates and AI-enabled guidance tools.

Qualifications

• Bachelor’s degree in human resources, business administration, or a related field required.
• At least 4 years of related HR experience, including 2 years in employee benefits administration.
• Working knowledge of benefits eligibility and enrollment, qualifying life events, payroll deductions, COBRA, leave coordination, employee records and confidentiality, and foundational ACA, HIPAA, ERISA, and FMLA requirements.

Responsibilities

• Coordinate daily administration of medical, dental, vision, life insurance, disability, and 401(k) programs.
• Serve as the primary contact for benefits questions and assist employees with enrollment, eligibility, qualifying life events, coverage changes, and benefit navigation.
• Oversee benefit enrollments, terminations, and changes in Dayforce for new hires, active employees, employees on leave, and terminating employees, including COBRA notifications and documentation along with regular enrollment auditing/reconciliation.
• Partner with brokers, carriers, and vendors to resolve enrollment, eligibility, coverage, billing, and system issues.
• Reconcile monthly benefit invoices and investigate structural discrepancies; authorize corrections with Payroll and Finance; ensure benefit deductions and employee changes are processed accurately and timely.
• Work closely with the HR team on executing annual Open Enrollment through communications, system updates, enrollment tracking, employee assistance, and follow-up.
• Maintain accurate benefit records, documentation, notices, and materials, supporting compliance with ACA, HIPAA, ERISA, and other applicable requirements.
• Provide receptionist coverage, including visitor operations for the Bellmawr facility, ensuring seamless operational continuity and high-standard employee experience.
• Serve as a first contact for routine HR inquiries, including monitoring shared HR and benefits inboxes; provide timely responses, route requests, track follow-up, and elevate complex or sensitive matters appropriately.
• Maintain accurate employee records and process personnel changes in Dayforce, reviewing documentation and monitoring transactions and requests through completion.
• Lead operational onboarding and offboarding compliance workflows, including executing structured benefits orientations, authorizing final separation checklists, and ensuring timely statutory notifications.
• Maintain complete, confidential, audit-ready employee files and HR documentation in accordance with records management, data governance, retention, privacy, and access requirements.

Skills

Benefits administration

HR operations

Communication

Organization

Customer service

Education

Bachelor’s degree in human resources, business administration, or related field

Tools

Dayforce

Microsoft Office (Excel, Outlook, Teams)

AI-enabled productivity tools

Job description

Singer Equipment Company, Inc., Bellmawr, NJ, is seeking an HR & Benefits Coordinator to manage daily benefits administration and HR operations. You will act as a primary benefits contact, maintain records, and support payroll, IT, and vendors while ensuring open enrollment and compliance across ACA, HIPAA, ERISA, and FMLA requirements.

The role includes receptionist duties, multi-state support, and collaboration with the HR team to implement policy updates and AI-enabled guidance tools.