Hybrid Hire Desk Administrator - Detail-Oriented Ops Support

LGH Benelux; Atherton (CA); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

25 days Annual Leave

Company Pension Scheme

Hybrid working (where possible)

Private Healthcare

Free Parking

Training & Development Programmes

Job summary

LGH Benelux is hiring a Hire Desk Administrator to join our team. Working in a fast-paced environment, you will collaborate across departments to ensure ISO compliance, accurate documentation, and timely contract handling.

The role emphasizes meticulous attention to detail, strong administration, and proactive communication. Based in California, the position offers standard office hours, a hybrid-friendly setup, and opportunities to improve processes while delivering outstanding customer service

Qualifications

• Excellent organisational, administrative, and time management skills.
• IT literate with strong knowledge of Microsoft Office applications.
• Collaborative team player with excellent written and verbal communication skills.
• Diligence and commitment to following tasks through and resolving problem

Responsibilities

• Collaborate with your team to ensure all entities meet ISO requirements.
• Ensure adherence to processes to maintain a high pass rate in ISO audits.
• Manage contracts timely and accurately, avoiding credits.
• Review pickup lists and generate accurate delivery paperwork in real time.
• Chase internal and external transport providers for PODs to enable invoicing.
• Raise collection notes promptly and address outstanding collections.
• Prepare weekly on‑rent reports for customers.
• Support the Hire Desk to exceed customer SLAs by answering calls.
• Identify process improvements to boost efficiency.
• Produce quotes/orders for parts & servicing with Workshop teams.
• Create test certifications for customer equipment servicing.

Skills

Time management

Organizational skills

Administrative skills

Microsoft Office

Communication skills

Job description

LGH Benelux is hiring a Hire Desk Administrator to join our team. Working in a fast-paced environment, you will collaborate across departments to ensure ISO compliance, accurate documentation, and timely contract handling.

The role emphasizes meticulous attention to detail, strong administration, and proactive communication. Based in California, the position offers standard office hours, a hybrid-friendly setup, and opportunities to improve processes while delivering outstanding customer service