Hybrid Head of Integrated Experience Strategy

Novartis; New York (NY); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Scorpion Therapeutics seeks an Executive Director of Integrated Experience Planning to lead development and execution of patient and healthcare professional experience strategies for its brands. You will translate business and brand goals into cohesive, data-driven experience plans across digital and physical channels.

This role requires 15+ years in marketing strategy or customer experience, expertise in experience design, behavioral strategy, and channel orchestration, and a proven ability to

Qualifications

• Bachelor's degree is required.
• 15+ years of experience in marketing strategy or customer experience.
• Expert in experience design, behavioral strategy, channel orchestration and measurement.
• Proven success in leading multidisciplinary teams and managing complex stakeholder relationships.

Responsibilities

• Lead cross-functional teams to design, activate, measure, and optimize integrated experiences across digital and physical channels.
• Leverage insights, behavioral science, and analytics to identify experience gaps and opportunities.
• Collaborate with marketing, data, content, and operations teams.
• Develop talent within the experience planning function.

Skills

Experience design

Behavioral strategy

Channel orchestration

Measurement

Leadership

Education

Bachelor's degree

Job description

Scorpion Therapeutics seeks an Executive Director of Integrated Experience Planning to lead development and execution of patient and healthcare professional experience strategies for its brands. You will translate business and brand goals into cohesive, data-driven experience plans across digital and physical channels.

This role requires 15+ years in marketing strategy or customer experience, expertise in experience design, behavioral strategy, and channel orchestration, and a proven ability to