Hybrid Global Web Production & Operations Lead

UNAVAILABLE

San Francisco (CA)

Hybrid

USD 146,000 - 235,000

Full time

14 days+
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Job summary

DocuSign seeks a hands-on Senior Manager, Web Production & Operations to own the day-to-day production and optimization of the global web presence. You will lead a team, partner with demand generation, product marketing, and design to launch campaign landing pages, event hubs, and personalized experiences at scale.

The role emphasizes a production-first mindset, strong quality focus, and fluency with AI tools to accelerate delivery while ensuring global consistency and accessibility across

Qualifications

  • BA/BS degree or equivalent work experience in a related field.
  • 5+ years of website experience and Agile project management.
  • Experience with CMS systems, including Contentful.
  • Proven ability to lead a team and manage stakeholders.
  • Strong HTML/CSS troubleshooting and layout skills.
  • Experience with AI tools for content and personalization.

Responsibilities

  • Own end-to-end web production across the global site and CMS.
  • Lead a team of Web Producers/Developers and coordinate with stakeholders.
  • Partner with demand gen, product marketing and design to launch pages.
  • Manage CMS migrations, translations, and localization workflows.
  • Lead A/B testing and optimization to drive conversions and speed.
  • Maintain web governance, accessibility, and performance reporting.

Skills

BA/BS degree or equivalent work exp
5+ years website experience
Project Mgmt (Scrum Kanban Agile)
Jira & Confluence
CMS experience (Contentful)
Team leadership
Modern CMS exp (Contentful/WordPress/3
HTML/CSS debugging
AI tools for marketing

Education

BA/BS degree or equivalent work experience

Tools

Jira
Confluence
Contentful
CMS platforms

Job description

DocuSign seeks a hands-on Senior Manager, Web Production & Operations to own the day-to-day production and optimization of the global web presence. You will lead a team, partner with demand generation, product marketing, and design to launch campaign landing pages, event hubs, and personalized experiences at scale.

The role emphasizes a production-first mindset, strong quality focus, and fluency with AI tools to accelerate delivery while ensuring global consistency and accessibility across

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