Hybrid Front Desk & Office Support Specialist

Ryan; Plano (TX); On-site; USD 56,482,000 - 59,237,000; Full time

Benefits offered by this job

PTO Benefits

New parent leave (14 weeks)

Gym reimbursement

Benefits day one

401K match

Tuition reimbursement

Fertility assistance

Sabbatical eligibility

Job summary

Ryan is seeking a receptionist to be the first point of contact for clients and guests, providing a positive, professional presence in the Plano offices. You will manage phone systems, greet visitors, and support secure access operations during standard hours.

The role requires in-office presence five days a week, with flexibility to staff both Legacy West and Galleria offices. Compensation is around $20-$21 per hour, with a focus on strong communication and organizational skills.

Qualifications

• High school diploma or GED required; some college is preferred.
• 1 year of receptionist or high-volume customer service experience a plus.
• Able to work in a fast-paced corporate environment.
• Demonstrated ability to maintain confidentiality and discretion.
• Excellent communication and interpersonal skills.

Responsibilities

• Operate multi-line phone system and route calls to the appropriate personnel.
• Greet visitors and provide information or referrals as needed.
• Monitor security access software for issues and confirmations.
• Assist IT and People Group with onboarding and off-boarding activities.
• Maintain visitor logs and issue temporary badges; back up Office Services staff.

Skills

Customer service

Attention to detail

Organizational skills

Communication

Discretion

Education

High school diploma or GED

Some college

Tools

Outlook

PowerPoint

Excel

Word

Job description

Ryan is seeking a receptionist to be the first point of contact for clients and guests, providing a positive, professional presence in the Plano offices. You will manage phone systems, greet visitors, and support secure access operations during standard hours.

The role requires in-office presence five days a week, with flexibility to staff both Legacy West and Galleria offices. Compensation is around $20-$21 per hour, with a focus on strong communication and organizational skills.