Front Desk Receptionist

Strattonamenities; Plano (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive hourly pay

Professional work environment

Experience in residential hospitality

Job summary

Strattonamenities is seeking a reliable Front Desk Receptionist for a luxury residential community in Plano, Texas. This full-time position requires excellent communication skills, strong customer service, and the ability to work weekends and holidays.

The ideal candidate will manage visitor access, greet residents and guests, and maintain a professional front desk area. Previous experience in a customer service role is preferred, and a professional demeanor is essential. A supportive work environment is offered.

Qualifications

• Ability to handle multiple tasks efficiently.
• Ability to maintain confidentiality and discretion.
• Professional demeanor and appearance.

Responsibilities

• Greet residents and guests in a courteous manner.
• Serve as the primary point of contact.
• Manage visitor access and maintain accurate logs.

Skills

Verbal and written communication skills

Customer service skills

Interpersonal skills

Attention to detail

Reliability and accountability

Job description

Plano, United States | Posted on 06/02/2026

Position Summary

We are seeking a reliable, polished, and customer-focused Front Desk Receptionist to support a luxury residential community in Plano. This full‑time role is ideal for someone who enjoys being the first point of contact, takes pride in organization and presentation, and understands the importance of professionalism in a front‑facing environment. This position requires the ability to work weekends and holidays.

What We Offer

• Competitive hourly pay
• Professional and supportive work environment
• Opportunity to gain experience in residential hospitality

Position Requirements

• Excellent verbal and written communication skills
• Strong customer service and interpersonal skills
• Professional demeanor and appearance
• High attention to detail and accuracy
• Ability to remain calm and courteous under pressure
• Strong sense of reliability and accountability
• Ability to handle multiple tasks efficiently
• Basic computer skills and comfort using scheduling or logging systems
• Ability to maintain confidentiality and discretion
• Ability to work weekends and holidays

Key Responsibilities

• Greet residents and guests in a courteous and professional manner
• Serve as the primary point of contact at the front desk
• Answer and direct phone calls with proper etiquette
• Manage visitor access and maintain accurate logs
• Accept, log, and distribute resident packages and deliveries
• Provide general information and assist with basic requests
• Monitor lobby activity and notify management of any concerns
• Maintain a clean, organized, and professional front desk area
• Communicate effectively with property staff and management

Experience Requirements

• Previous experience in a receptionist, front desk, or customer service role preferred
• Experience in residential, office, hotel, or hospitality environments is a plus

Equal Opportunity Statement

Stratton Amenities is an equal opportunity employer. We value diversity and inclusion and are committed to maintaining a respectful and professional workplace.