Front Desk Receptionist

Stratton Amenities; Plano (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Professional and supportive work环境

Opportunity to gain experience in住宅/h子

Job summary

Stratton Amenities in Plano, Texas seeks a reliable Front Desk Receptionist for a luxury residential community. This full-time role is the first point of contact, requiring organization, presentation, and a professional demeanor. Weekend and holiday work is required.

You will greet residents and guests, manage calls, logs, and deliveries, and support the front desk with friendly, efficient service in a polished environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Professional demeanor and appearance.
• High attention to detail and accuracy.
• Ability to remain calm and courteous under pressure.
• Strong sense of reliability and accountability.
• Ability to handle multiple tasks efficiently.
• Basic computer skills and comfort using scheduling or logging systems.
• Ability to maintain confidentiality and discretion.

Responsibilities

• Greet residents and guests in a courteous and professional manner.
• Serve as the primary point of contact at the front desk.
• Answer and direct phone calls with proper etiquette.
• Manage visitor access and maintain accurate logs.
• Accept, log, and distribute resident packages and deliveries.
• Provide general information and assist with basic requests.
• Monitor lobby activity and notify management of any concerns.
• Maintain a clean, organized, and professional front desk area.
• Communicate effectively with property staff and management.

Skills

Verbal & Written Communication

Customer Service

Professional Demeanor

Attention to Detail

Calm Under Pressure

Reliability & Accountability

Multi-tasking

Basic Computer Skills

Confidentiality

Job description

Plano, United States | Posted on 06/02/2026

Position Summary

We are seeking a reliable, polished, and customer-focused Front Desk Receptionist to support a luxury residential community in Plano. This full-time role is ideal for someone who enjoys being the first point of contact, takes pride in organization and presentation, and understands the importance of professionalism in a front-facing environment. This position requires the ability to work weekends and holidays.

What We Offer

• Competitive hourly pay
• Professional and supportive work environment
• Opportunity to gain experience in residential hospitality

Position Requirements

• Excellent verbal and written communication skills
• Strong customer service and interpersonal skills
• Professional demeanor and appearance
• High attention to detail and accuracy
• Ability to remain calm and courteous under pressure
• Strong sense of reliability and accountability
• Ability to handle multiple tasks efficiently
• Basic computer skills and comfort using scheduling or logging systems
• Ability to maintain confidentiality and discretion

Must be able to work weekends and holidays

Key Responsibilities

• Greet residents and guests in a courteous and professional manner
• Serve as the primary point of contact at the front desk
• Answer and direct phone calls with proper etiquette
• Manage visitor access and maintain accurate logs
• Accept, log, and distribute resident packages and deliveries
• Provide general information and assist with basic requests
• Monitor lobby activity and notify management of any concerns
• Maintain a clean, organized, and professional front desk area
• Communicate effectively with property staff and management

Experience Requirements

• Previous experience in a receptionist, front desk, or customer service role preferred
• Experience in residential, office, hotel, or hospitality environments is a plus

Equal Opportunity Statement

Stratton Amenities is an equal opportunity employer. We value diversity and inclusion and are committed to maintaining a respectful and professional workplace.