Hybrid Front Desk & Client Experience Specialist

RAICES; Houston (TX); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

RAICES is seeking a courteous Receptionist in Texas to greet clients, route calls and manage front-desk inquiries. You will maintain client logs, schedule appointments and assist with case-related timekeeping.

Ideal candidates have a High School diploma and 1+ year of office experience; bilingual English/Spanish may be required. This role offers a hybrid work plan with remote and on-site duties in Houston area.

Qualifications

• High School Diploma or equivalent.
• 1+ year of relevant office experience.
• Bilingual English/Spanish may be required.

Responsibilities

• Greets and welcomes clients; answers telephone calls and takes messages.
• Gathers, tracks and records client data.
• Maintains detailed records of visitor requests and calls.
• Performs general administrative tasks, including case management and timekeeping.
• Engages in community outreach.
• Accepts payments from clients, as needed.
• Maintains mail handling and records.

Skills

Excellent written and oral comms

Excellent organizational skills

Comfortable multitasking

Education

High School Diploma or equivalent

Tools

MS Office

Google Apps

Internet research

Job description

RAICES is seeking a courteous Receptionist in Texas to greet clients, route calls and manage front-desk inquiries. You will maintain client logs, schedule appointments and assist with case-related timekeeping.

Ideal candidates have a High School diploma and 1+ year of office experience; bilingual English/Spanish may be required. This role offers a hybrid work plan with remote and on-site duties in Houston area.