Receptionist

RAICES; Houston (TX); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

RAICES is seeking a courteous Receptionist in Texas to greet clients, route calls and manage front-desk inquiries. You will maintain client logs, schedule appointments and assist with case-related timekeeping.

Ideal candidates have a High School diploma and 1+ year of office experience; bilingual English/Spanish may be required. This role offers a hybrid work plan with remote and on-site duties in Houston area.

Qualifications

• High School Diploma or equivalent.
• 1+ year of relevant office experience.
• Bilingual English/Spanish may be required.

Responsibilities

• Greets and welcomes clients; answers telephone calls and takes messages.
• Gathers, tracks and records client data.
• Maintains detailed records of visitor requests and calls.
• Performs general administrative tasks, including case management and timekeeping.
• Engages in community outreach.
• Accepts payments from clients, as needed.
• Maintains mail handling and records.

Skills

Excellent written and oral comms

Excellent organizational skills

Comfortable multitasking

Education

High School Diploma or equivalent

Tools

MS Office

Google Apps

Internet research

Job description

Position OverviewThe Receptionist is responsible for greeting visitors, maintaining client logs, answering and routing calls, responding to internal and external inquiries and distributing accurate information. Presents a professional, courteous demeanor to all clients.ResponsibilitiesGreets and welcome clients;Answers telephone calls, calendars appointments and takes messages;Gathers, tracks and records client data;Receives and sorts incoming and outgoing mail;Keep detailed and accurate records of visitor requests and of calls received;Assumes general administrative responsibilities, including detailed case management and timekeeping;Engages in community outreach; andAccepts payment from clients, as needed.Minimum QualificationsHigh School Diploma or equivalent;1+ year of relevant experience in an office environment; andGrant requirements may include bilingual (English/Spanish) fluency.Preferred Qualifications2-3 years of relevant experience in an office environment; andProficient in use of technology including MS Office, Google Apps and Internet research.AttributesMust demonstrate behavior that aligns with RAICES’ mission, vision, and values – Empowerment, Excellence, Compassion, Inclusion and being proactive;Comfortable multitasking and prioritizing tasks without guidanceCapacity for working both independently and on team projects;Able to thrive in a high-paced work environment, while maintaining procedural and ethical integrity;Excellent written and oral communication skills; andExcellent organizational skills;Hybrid Work PlanPLEASE NOTE: Employees are expected to live within the assigned geographic location in order to commute to and from the office or assigned on-site location(s) as business or client needs require.Currently, all interviews are virtual.All positions will require working remotely and in-office at the assigned work location.Applicants must reside in the state of Texas.Relocation assistance may be provided to candidates willing to relocate.RAICES is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.