Hybrid Field Service Engineer – Semiconductor Equipment

Lam Research; Manassas (VA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

On-site Flex

Virtual Flex

Job summary

Lam Research in Manassas, VA seeks a Field Service Engineer to provide on-site repair, installation, and maintenance for semiconductor equipment. You’ll diagnose issues, perform complex service tasks, and ensure customer satisfaction while collaborating with Lam teams.

The role requires extensive travel (domestic and international) and the ability to work flexibly across shifts in a hybrid on-site/remote model.

Qualifications

• Bachelor’s degree in Electronics, Engineering, or related field and 5+ years of experience; or Master’s degree with 3+ years; or equivalent work experience.
• Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
• Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.
• Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.
• Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.

Responsibilities

• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.
• Perform analytical problem-solving, troubleshooting, conduct diagnostics, and isolate issues to the component level, and take corrective actions to minimize downtime, system interruptions, and equipment malfunctions.
• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
• Assist in complex field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer.
• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.
• Troubleshoot and create customer response action plans to support customer needs.
• Transparently discuss opportunities and challenges with customer to increase trust.
• Provide technical instruction and mentoring for more junior engineers.

Skills

Electrical schematics interpretation

Troubleshooting

On-site repair

Customer interaction

Education

Bachelor’s degree in Electronics, Engineering, or related field

Master’s degree with 3+ years

Job description

Lam Research in Manassas, VA seeks a Field Service Engineer to provide on-site repair, installation, and maintenance for semiconductor equipment. You’ll diagnose issues, perform complex service tasks, and ensure customer satisfaction while collaborating with Lam teams.

The role requires extensive travel (domestic and international) and the ability to work flexibly across shifts in a hybrid on-site/remote model.