Hybrid Field Service Engineer - Scientific Instrumentation

Bruker Daltonics; North Brunswick Township (NJ); Hybrid; USD 71,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) plan

Paid vacation and holidays

Travel opportunities

Job summary

Chemspeed, a Bruker company, is seeking a Scientific Instrumentation Customer Support Engineer based in New Brunswick, NJ, with hybrid on-site and field travel. You will diagnose and resolve mechanical, electrical, and basic software issues for customers in a timely manner.

Responsibilities include supporting Senior Engineers, documenting activities, collaborating with R&D and production, and promoting service agreements and system upgrades. Valid driver license and travel readiness required.

Qualifications

• B.S. in Electrical Engineering, Electronics, Chemistry, Physics or related STEM discipline.
• Minimum 3 years’ hands-on Field Service experience with scientific instrumentation maintenance or technical support.
• Technical & Engineering: electromechanical systems; robotics; PLC programming and diagnostics; electrical schematics and wiring diagrams.
• Software & Control: automation software; Python, C++; industrial communication protocols; system integration (hardware + software).
• IT & Systems: Windows familiarity; CRM/service management systems.

Responsibilities

• Provide remote technical support to diagnose and resolve mechanical, electrical, and basic software issues.
• Assist Senior Engineers with troubleshooting and system upgrades.
• Document service activities, reports, and technical findings.
• Collaborate with R&D, engineering, and production teams to upscale issues and improve product performance.
• Manage installation planning and logistics, including parts and tools.

Skills

Electrical engineering

Field service

Robotics

Automation software

Python

Cracking complex diagnostics

Education

B.S. in Electrical Engineering or related STEM

Tools

Salesforce

Windows

CRM systems

Job description

Chemspeed, a Bruker company, is seeking a Scientific Instrumentation Customer Support Engineer based in New Brunswick, NJ, with hybrid on-site and field travel. You will diagnose and resolve mechanical, electrical, and basic software issues for customers in a timely manner.

Responsibilities include supporting Senior Engineers, documenting activities, collaborating with R&D and production, and promoting service agreements and system upgrades. Valid driver license and travel readiness required.