Hybrid Field Ops & Analytics Manager

PTC Therapeutics, Inc; New Jersey; Hybrid; USD 113,100 - 163,700; Full time

Job summary

PTC Therapeutics, Inc is seeking a Manager of Field Operations & Analytics to drive operational excellence for customer-facing field teams in a hybrid Warren, NJ role. You will size and deploy field resources, optimize territory alignment, and manage incentive compensation programs while delivering data-driven insights in collaboration with key partners.

The role requires cross-functional leadership, SOP adherence, and strong data analytics capabilities.

Qualifications

• Bachelor's degree in related business or scientific discipline; minimum 6+ years of progressive experience in commercial operations or analytics.
• Minimum 3 years in field operations functional areas (Field force effectiveness, deployment, targeting, alignment, IC, analytics, Veeva CRM).
• Proficiency with Microsoft Office; experience designing/building visualizations with BI tools (PowerBI/Tableau/Qlik Sense).
• Demonstrated analytical methodologies and ability to translate business problems into analytical solutions.
• Strong communication skills and ability to present data clearly to stakeholders.

Responsibilities

• Manage incentive compensation planning, analytics, payout administration, and awards/recognition.
• Oversee field deployment, size, structure, and territory alignments with stakeholders.
• Lead CRM enhancements projects, aligning priorities with strategy and maintenance needs.
• Collaborate with IT to develop CRM test scripts and coordinate UATs with field users.
• Identify and implement CRM/process improvements and data reporting enhancements.
• Improve data quality within CRM, manage HCP and COE data, and oversee match/merge efforts.
• Manage rosters for field facing teams and onboarding/offboarding processes.
• Communicate inputs to cross-functional partners during quarterly alignment changes.
• Govern and improve integrated change requests across BI/IT teams.
• Oversee geographic sales analysis, trend data, market segmentation, and call analysis.
• Prioritize projects to meet timelines and quality standards.
• Analyze data requirements for reporting solutions and ensure data quality.
• Create/maintain SOPs for Bus Ops solutions, data mapping, and reporting standards.
• Partner with Commercial, Patient Services, BI, IT to align priorities and scalable solutions.
• Provide guidance and day-to-day direction on commercial operations initiatives.

Skills

Cross-functional collaboration

PowerBI/Tableau/Tableau/BI tools

Analytical methodologies

Data visualization

Communication

Independent work

Education

Bachelor's degree in business/science

Tools

PowerBI

Tableau

Qlik Sense

Microsoft Office

Veeva CRM

Job description

PTC Therapeutics, Inc is seeking a Manager of Field Operations & Analytics to drive operational excellence for customer-facing field teams in a hybrid Warren, NJ role. You will size and deploy field resources, optimize territory alignment, and manage incentive compensation programs while delivering data-driven insights in collaboration with key partners.

The role requires cross-functional leadership, SOP adherence, and strong data analytics capabilities.