Hybrid Experience Strategy & Design Consultant

Motion Recruitment; Chicago (IL); Híbrido; USD 85.000 - 115.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign on bonus

Bonus eligible

Medical, Dental, and Vision Insurance

Vacation Time

Retirement Savings Program

Paid Holidays

Professional Development Opportunities

Performance Bonus Program

Employee Assistance Programs

Descripción de la vacante

Motion Recruitment seeks an Experience Strategist for its Digital Experience & Design team in Chicago. You will blend consulting, research, and design to translate insights into actionable strategies for healthcare and life sciences clients.

The role covers research, service design, customer journey mapping, and strategic consulting engagements with senior stakeholders, offering exposure to AI-enabled workflows and innovative transformation programs.

Formación

• 1 to 3+ years of experience applying design thinking methodologies.
• Experience in service design, experience design, design research, UX strategy, or related disciplines.
• Strong critical thinking and problem-solving capabilities.
• Experience synthesizing research findings into actionable recommendations.
• Ability to create customer journeys, service blueprints, personas, and experience maps.
• Excellent communication and presentation skills.
• Experience collaborating across multidisciplinary teams.
• Bachelor's degree in Design, Psychology, Anthropology, Human Factors, Social Sciences, or related field.

Responsabilidades

• Research & Insights will occupy ~35% of time, shaping strategy.
• Service Design & Experience Strategy will account for ~30% of activities.
• Client Consulting & Presentation Development ~20% of duties.
• Workshop Facilitation & Innovation Activities ~15% of tasks.

Conocimientos

Design thinking

Service design

Experience design

UX strategy

Research synthesis

Customer journeys

Personas

Experience maps

Communication skills

Team collaboration

AI tools in research

Educación

Bachelor's degree in Design, Psychology, Anthropology, Human Factors, Social Sciences, or related field

Herramientas

AI tools in research

Descripción del empleo

Motion Recruitment seeks an Experience Strategist for its Digital Experience & Design team in Chicago. You will blend consulting, research, and design to translate insights into actionable strategies for healthcare and life sciences clients.

The role covers research, service design, customer journey mapping, and strategic consulting engagements with senior stakeholders, offering exposure to AI-enabled workflows and innovative transformation programs.