Hybrid Ethics & Compliance Specialist

University of California, Davis; Davis (CA); Hybrid; USD 47,000 - 66,000; Full time

Job summary

The University of California, Davis is seeking an Ethics and Compliance Coordinator to support the HDAPP office and its confidential operations. The role involves administrative tasks, case triage, intake scheduling, and preparing training materials, while maintaining data privacy.

Responsibilities include updating the Case Management Database and website, coordinating meetings, and assisting in outreach to promote prevention and compliance within the campus community.

Qualifications

• No minimum educational requirements.
• 2 years’ experience providing administrative support in a dynamic, fast paced, high profile office.
• Experience working with complex policies to help triage new cases and route them to the appropriate process.
• Experience interacting and communicating (in person, over the phone, and in writing) with distressed and aggrieved persons, providing them support, and connecting them to resources.
• Experience identifying, handling, and protecting highly confidential, personal, and sensitive information and maintaining this information in an electronic case management system, ensuring completeness and accuracy.
• Experience updating and maintaining websites via a content management system.
• Analytical, critical thinking, and problem-solving skills to compile and analyze data, anticipate and identify problems, streamline and standardize processes, develop creative solutions for resolution, and report out on such matters.
• Skills to cultivate positive working relationships with appropriate campus units and resources and represent HDAPP with diplomacy and discretion.

Responsibilities

• 60% - Complaint Resolution Support
• 20% - Program Support
• 20% - Business Support

Skills

Administrative support experience

Policy triage

Communication

Confidentiality

Analytical thinking

Relationship-building

HDAPP familiarity

Campus systems familiarity

Education

No minimum educational requirements

Tools

Content Management System (CMS)

Case Management Database

Job description

The University of California, Davis is seeking an Ethics and Compliance Coordinator to support the HDAPP office and its confidential operations. The role involves administrative tasks, case triage, intake scheduling, and preparing training materials, while maintaining data privacy.

Responsibilities include updating the Case Management Database and website, coordinating meetings, and assisting in outreach to promote prevention and compliance within the campus community.