Hybrid Enterprise Program Manager (4 Days On-Site)

Insight Global; Dallas (TX); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Insight Global is seeking a Customer-Facing Program Manager to drive strategic initiatives for a major Enterprise Telecom account. You will lead complex programs, coordinate cross-functional teams, and ensure successful delivery while managing budgets and KPIs.

The role requires strong technical PM expertise, stakeholder management, and a track record of growing client accounts. Ideal for a leader comfortable working from Insight Global’s Dallas or Atlanta offices a majority of the week.

Qualifications

• 5+ years of experience in leading complex technical programs.
• Experience in client-facing roles managing program delivery and stakeholder relationships.
• Proven track record of managing teams of 5-30 members.
• Strong technical background with experience in managing software development or data focused projects.
• Demonstrated experience in budget management and tracking program financials.
• Excellent contractual documentation management skills.
• Proficiency in implementing program management methodologies and best practices.
• Experience working with both on-shore and off-shore teams.

Responsibilities

• Manage multiple complex programs within the Technical Professional Services practice.
• Implement and maintain program management processes and best practices.
• Lead and coordinate program teams of 5-30 members, including on-shore and off-shore resources.
• Monitor program budgets and track program metrics and KPIs.
• Develop and maintain project plans based on KPI and deliverables.
• Build and maintain strong relationships with stakeholders and facilitate cross-functional collaboration.
• Drive business development initiatives through excellent delivery and client relationship management.
• Identify and pursue opportunities for account growth and additional service offerings.
• Ensure consistent client satisfaction and maintain strong client relationships.

Skills

Team leadership

Budget management

Client relationship management

Cross-functional collaboration

Stakeholder management

Agile project management

Education

Bachelors in CS/Engineering

Tools

Azure DevOps

Jira

Asana

Airtable

Job description

Insight Global is seeking a Customer-Facing Program Manager to drive strategic initiatives for a major Enterprise Telecom account. You will lead complex programs, coordinate cross-functional teams, and ensure successful delivery while managing budgets and KPIs.

The role requires strong technical PM expertise, stakeholder management, and a track record of growing client accounts. Ideal for a leader comfortable working from Insight Global’s Dallas or Atlanta offices a majority of the week.