Hybrid Enterprise Growth Lead (Studio Partnerships)

Aquent; Redmond (WA); Hybrid; USD 180,000 - 260,000; Full time

Job summary

Aquent is seeking an Associate Managing Director to lead a major technology client, growing the relationship and expanding work across the organization. You’ll partner with senior leadership to develop solutions spanning marketing, AI, automation, and experience services, while guiding discovery, scope, pricing, and negotiations.

You will own the engagement from sale through implementation, driving profitability, governance, and renewal strategies, with hybrid delivery responsibilities across

Qualifications

• 5+ years of experience in account management, client services, or a consultative client-facing role, ideally within technology, creative services, managed services, agency, or consulting environments.
• Experience managing relationships with a large-scale or enterprise-level client, including exposure to senior stakeholders across multiple business units or teams.
• Familiarity with services provided by a creative agency, such as content, creative, integrated marketing, digital experiences, marketing operations, and AI and automation.
• Experience with managed services and project delivery models, where output is measured against a defined scope of work.
• Basic financial acumen, including working with budgets, forecasts, or account profitability metrics, with an interest in growing into full P&L ownership over time.
• A bachelor’s degree or equivalent professional experience; strong academic performance or evidence of intellectual curiosity and initiative (independent projects, leadership roles, relevant certifications, or self-directed learning).
• Practical experience using AI tools (e.g., Copilot, Claude, ChatGPT, or similar) to support daily work, with experience applying them more strategically to creative processes and workflows.
• Strong communication, relationship-building, and stakeholder management skills.
• Demonstrated ability to lead or influence work through collaboration rather than direct authority.

Responsibilities

• Partner directly with the SVP of Aquent Studios to grow the account, engaging new client groups and expanding work across the organization.
• Cultivate stakeholder relationships and business opportunities within product groups and business units where Aquent Studios does not yet have a foothold.
• Understand client business priorities, organizational challenges, and emerging needs.
• Diagnose those challenges and translate them into engagements using current services, expanded services, or new capabilities.
• Create and maintain a strong pipeline of incremental opportunities.
• Cultivate strong client relationships to identify opportunities for advisory or consultative services.
• Partner with Studios SME’s to lead discovery to understand client needs, desired outcomes, and operational requirements.
• Develop solutions utilizing Aquent Studios capabilities, including marketing operations, creative services, AI and automation, events and experiences, content development, and emerging capabilities.
• Define the scope, deliverables, resource structure, and implementation of client engagements, applying an understanding of the account’s financial fundamentals to positively affect profitability and continuously drive margin improvement.
• Develop pricing and financial models that meet requirements and profitability objectives.
• Lead RFI & RFP requests.
• Write and negotiate proposals, SOWs, contract renewals, and change orders.
• Maintain business ownership of the engagement from sale through implementation, ongoing operations, renewal, and expansion.
• Develop account plans that address client priorities, retention, and growth, including renewal and expansion strategies well in advance of contract expiration.
• Lead client governance and executive business reviews/QBRs.
• Identify opportunities to demonstrate business impact, operational efficiency, innovation, and cost savings.
• Proactively identify account risks and implement corrective actions.
• Monitor scope adherence, expansion, and leakage.
• Oversight of revenue, gross profit margin, and financial performance for the account.
• Operate to execute against growth, profitability, and operational targets.
• Ensure timely and accurate invoicing.
• Advance innovative, efficiency-driving approaches such as AI, automation, and new workflows to improve the quality, speed, or cost of delivering project outcomes.
• Track and report on account health, pipeline opportunities, and progress against growth and margin-improvement goals.
• Partner with Studios delivery leads to ensure execution of the engagement.
• Ensure delivery teams understand contractual scope, business objectives, deliverables, financial expectations, and client priorities.
• Maintain visibility into the work at all times ensuring quality, resource requirements, milestones, risks, and overall delivery performance.
• Support resource and capacity planning to align skillset with the scope of work/engagement.
• Lead resolution of significant client, commercial, or operational issues.
• Create a culture where people are encouraged to speak up, share ideas, and contribute to how the business grows and improves.
• Challenge the team to experiment, encourage creativity, and share ideas to iteratively make things better.
• Lead with trust and provide autonomy, empowering employees to take ownership of their work and results.
• Build an environment where the work is interesting and meaningful. Help people see the impact of their work so they feel connected to the outcomes and motivated to accomplish great things together.
• Coach and share feedback to support people in growing their skills, expanding their capabilities, and taking on greater responsibility.

Skills

Account management

Client services

Stakeholder management

Communication

AI tools usage

Education

Bachelor's degree or equivalent

Tools

Copilot

Claude

ChatGPT

Job description

Aquent is seeking an Associate Managing Director to lead a major technology client, growing the relationship and expanding work across the organization. You’ll partner with senior leadership to develop solutions spanning marketing, AI, automation, and experience services, while guiding discovery, scope, pricing, and negotiations.

You will own the engagement from sale through implementation, driving profitability, governance, and renewal strategies, with hybrid delivery responsibilities across