Hybrid Enterprise Client Success Leader

Bertelsmann-Jobs; Morrisville (NC); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

401k match

Flexible PTO

Parental leave

Healthcare premium covered

Job summary

Relias is hiring an Enterprise Client Success Manager in Morrisville, NC. You will own the post-sale lifecycle for a portfolio of Enterprise accounts, driving adoption, value realization, and renewals with cross-functional teams and executives.

Hybrid work option with strong growth avenues and a mission-driven culture. The role focuses on translating client priorities into actionable plans, managing multi-stakeholder relationships, and ensuring retention and revenue outcomes through

Qualifications

• Experience managing post-sale lifecycle and renewals.
• Ability to build durable stakeholder relationships.
• Proven capability to translate client priorities into action plans.
• Strong business judgment and data-driven decision making.

Responsibilities

• Own the post-sale lifecycle for assigned Enterprise accounts.
• Drive adoption, value realization, and renewal outcomes.
• Coordinate with cross-functional teams to remove blockers.
• Lead renewal discussions with stakeholders and executive sponsors.

Skills

Post-sale management

Relationship management

Cross-functional coordination

Analytical/data-driven

Tools

Salesforce

Job description

Relias is hiring an Enterprise Client Success Manager in Morrisville, NC. You will own the post-sale lifecycle for a portfolio of Enterprise accounts, driving adoption, value realization, and renewals with cross-functional teams and executives.

Hybrid work option with strong growth avenues and a mission-driven culture. The role focuses on translating client priorities into actionable plans, managing multi-stakeholder relationships, and ensuring retention and revenue outcomes through