Hybrid Encompass Admin — Reliability & Automation

West Gate Bank; Lincoln (NE); Hybrid; USD 85,000 - 115,000; Full time

Job summary

West Gate Bank seeks an Encompass System Administrator to own the configuration, stability, security, and optimization of the organization’s Encompass loan origination ecosystem. This role covers administration, workflow design, integrations, user support, compliance alignment, and vendor coordination to ensure an audit-clean, high-availability LOS environment.

The position is full-time and based in Lincoln, NE, with hybrid work after onboarding; three days in office and two from home is typical.

Qualifications

• 3–5+ years of experience administering Encompass in a mortgage lending environment.
• Strong understanding of mortgage workflows, loan file structure, and regulatory requirements.
• Experience with Encompass Admin Tools, Personas, Business Rules, Encompass Web, Input Form Builder, and eFolder configuration.
• Familiarity with Encompass SDK, APIs, or ICE Developer Connect (preferred but not required).
• Ability to troubleshoot complex issues across multiple systems and vendors.
• Strong documentation, communication, and cross functional collaboration skills.

Responsibilities

• Platform Administration & Configuration
• System Stability & Performance
• Integration & Automation
• Release & Change Management
• User Support & Training
• Compliance, Security & Data Governance

Skills

Encompass Admin Tools

Personas

Business Rules

Encompass Web

Input Form Builder

eFolder

Encompass SDK

APIs

ICE Developer Connect

SQL

PowerShell

Tools

Encompass Admin Tools

Personas

Business Rules

Encompass Web

Input Form Builder

eFolder

Encompass SDK

APIs

ICE Developer Connect

SQL

PowerShell

Job description

West Gate Bank seeks an Encompass System Administrator to own the configuration, stability, security, and optimization of the organization’s Encompass loan origination ecosystem. This role covers administration, workflow design, integrations, user support, compliance alignment, and vendor coordination to ensure an audit-clean, high-availability LOS environment.

The position is full-time and based in Lincoln, NE, with hybrid work after onboarding; three days in office and two from home is typical.